Legal conditions for account access
Our Legal position starts with location and eligibility: access depends on local law, and you should not open or use an account where local law does not permit it. We use the account details you submit to create access, confirm phone ownership and connect your chosen
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payment route. A wallet or bank record may be checked when a transaction needs matching, including DANA, OVO, GoPay, QRIS, virtual account or bank transfer. We keep the policy text available before account access so you can consider the rules for your location. If your details
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change, contact us through the account help path before requesting a transaction. We may restrict an account while identity, payment ownership or a legal request is being checked. Our team can explain the relevant clause, but we cannot replace advice from a qualified adviser in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.